How Henan Huiyao New Materials Co., Ltd. collects, uses, stores and protects personal information submitted through huiyaofloor.com.
Henan Huiyao New Materials Co., Ltd., trading online as Huiyao Flooring, operates this website. Our address is 3109-2, 3/F, Jiu Zhou Sci-Tech Park, Zhengzhou Free Trade Zone, Henan, China. Privacy questions and requests can be sent to info@huiyaoflooring.com.
When you send an inquiry, we collect your name, country or region, at least one contact method, your project description and any optional file you attach. We may also record the product model, page or inquiry context connected with your request. Our hosting and security systems may process limited technical information, such as an IP address, request time, browser information and error or security logs.
We use this information to respond to your request, discuss products, samples, project planning, quotations and orders, maintain inquiry records, prevent abuse, secure the website and comply with legal obligations. We do not sell personal information or use inquiry content for automated decision-making.
We use service providers for website hosting, database operation and business email delivery. They may process information only to provide those services and protect their systems. If you contact us from outside China, your information may be transferred to and processed in China and in locations where our service providers operate. We use appropriate contractual or other safeguards when applicable law requires them.
Optional inquiry attachments are normally deleted within 90 days. Inquiry text and contact records are normally kept for up to three years after the last relevant business activity. Security logs are normally kept for up to 12 months. We may keep information longer when an active quotation, order, dispute or legal obligation requires it, and delete or anonymize it when it is no longer needed.
Depending on the law that applies to you, you may ask to access, correct, copy or delete your personal information, restrict or object to certain processing, or withdraw consent where processing relies on consent. Email info@huiyaoflooring.com with enough information for us to identify the relevant inquiry. We may need to verify your identity before completing a request.
We use reasonable technical and organizational measures intended to protect inquiry information, but no internet transmission or storage system is completely secure. This business-to-business website is not directed to children under 14, and children should not submit personal information through the inquiry form.
We may update this policy when our website practices or legal requirements change. The effective date at the top of this page identifies the current version.
